FAQs

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Answer Your Questions

Find answers to common questions about our
cleaning services, scheduling, and more.

100%

Satisfaction
Guarantee

Eco Friendly
Cleaning

Trusted &
Insured

20+

Years Of
Experience

Frequently Asked Questions

What areas do you serve?

We proudly provide professional cleaning services throughout Manhattan and Brooklyn, including Midtown Manhattan, Upper East Side, Upper West Side, Harlem, Williamsburg, Greenpoint, DUMBO, Park Slope, Brooklyn Heights, Bushwick, Coney Island, and nearby neighborhoods.

What types of cleaning services do you offer?

We offer a wide range of services, including standard home cleaning, deep cleaning, move-in/move-out services, and specialized cleaning for offices and vacation rentals.

Do you bring your own cleaning supplies and equipment?

Yes, our professional team arrives fully equipped with all necessary high-quality cleaning supplies, vacuums, and tools to get the job done right.

Are your cleaners insured and background checked?

Yes. Every member of our cleaning team is professionally trained, background checked, and fully insured for your peace of mind.

 

How do I book a cleaning service?

You can easily book online through our website or by calling us directly at (347) 366-3553.

What information do I need to provide when booking?

Please have your address, the approximate square footage of the space, the number of bedrooms/bathrooms, and your preferred date and time ready.

How much do your cleaning services cost?

Pricing depends on the size of your home and the type of service selected. We provide transparent quotes based on the specific requirements of your space.

Do you offer recurring cleaning services?

Absolutely! We offer weekly, bi-weekly, and monthly cleaning plans tailored to keep your space consistently clean.

What if I'm not satisfied with the cleaning?

We strive for 100% satisfaction. If you are ever unhappy with a service, please reach out to us within 24 hours, and we will make it right.

Can I reschedule or cancel my appointment?

Yes, you can reschedule or cancel by contacting us at least 24 hours in advance to avoid any cancellation fees.

Are your cleaners trained and insured?

Yes, every member of our team is professionally trained, thoroughly vetted, and fully insured for your peace of mind.

Do I need to be home during the cleaning?

You do not need to be home. Many of our clients prefer to provide access via a lockbox or digital code while they are at work or running errands.

How long does a typical cleaning take?

Duration varies based on the size and condition of the property. We can provide a time estimate during the booking process.

Are your cleaners insured and background checked?

Yes. Every member of our cleaning team is professionally trained, background checked, and fully insured for your peace of mind.

 

What is the difference between regular cleaning and deep cleaning?

A regular cleaning maintains a tidy home, while a deep cleaning is more intensive, focusing on areas that are often neglected, such as baseboards, grout, and inside appliances.

Do you offer move in or move out cleaning?

Yes, our move-in/move-out packages are designed to prepare a home for new occupants, covering deep-cleaning of all surfaces, cabinets, and drawers.

Do you clean offices and commercial spaces?

We do! We offer customized cleaning solutions for businesses and commercial properties.

What's the difference between regular cleaning and deep cleaning?

Regular cleaning focuses on routine maintenance, while deep cleaning includes extra attention to hard to reach areas, baseboards, behind furniture, detailed bathroom and kitchen cleaning, and built-up dirt removal.

Can you clean offices after business hours?

Absolutely. We offer flexible scheduling, including evenings and weekends, to minimize disruption to your business.

 

Can I request the same cleaner every time?

We do our best to accommodate requests for specific cleaners to ensure consistency and build trust.

Do you offer Airbnb and vacation rental cleaning?

Yes, we specialize in high-turnover cleaning for vacation rentals to ensure your property is guest-ready for every booking.

How can I contact you if I have additional questions?

You can reach our friendly team by calling (347) 366-3553 or emailing us at bibi45.am41@gmail.com.

Still Have Questions?

Proudly serving Manhattan, Brooklyn, and
surrounding neighborhoods with care and pride.

Reliable & Punctual

20+ years of delivering
exceptional cleaning
services with care.

Eco Friendly Products

 Safe, non toxic products
for a healthy home and
environment.

Customized Cleaning

Tailored cleaning solutions
to fit your specific needs
and schedule.

Satisfaction Guaranteed

 We’re not happy until you
are 100% satisfied with
our service.

Ready for a Cleaner
Home or Office?

We’re here to make your space sparkle.

Contact us today for a free estimate!

Our Business Hours

Wednesday

10:00 AM – 6:00 PM

Thursday – Saturday

6:00 AM – 6:00 PM

Sun – Tuesday

Closed

Professional cleaning services for homes, apartments, and businesses. We deliver spotless results with care, trust, and attention to detail.

Our Services

Contact Info

Business Hours

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